Auckland

It's amazing what can be achieved when we sit down and talk.

About Us

We’ve found a great new office space at 55 Shortland Street in Auckland, so our growing team from the current Queen Street, Mount Eden and Takapuna offices have all come together.

We look forward to showing you our new space, and our fancy new coffee machine, when we next meet to check in on your financial journey. There’s plenty of carparking too.

If the Takapuna location worked better for you, good news, we will still have use of this office. Just let your adviser know and they can meet you there if preferred.

Contact Details

Auckland CBD

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Phone:
09 631 7748
Physical Address:

55 Shortland Street, CBD, Auckland, 1010

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Takapuna, Auckland

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Physical Address:

1st Floor, 7 Auburn Street, Takapuna, Auckland, 0622

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Get In Touch

Contact us on 0800 656 466 or clientcare@lifetime.co.nz or alternatively send us an online enquiry below.

Jocelyn is a Financial Adviser with a focus on helping her clients understand money and be good with money. She provides advice on financing money when needed it, and protecting her clients from losing money when unfortunate events happen. Jocelyn enjoys working closely with her clients. She is excellent in providing a customised financial solution based on her clients’ current situation and future goals, and giving step-by-step guidance.

I am a veteran of the life insurance industry having started at the bottom and working my way up to senior management roles before starting my own advisory. My upbringing in a small country town taught me the value of building enduring relationships which have been an integral part of my business. I have experienced first hand the value of insurance at times of business and family crises. I love meeting new people in my role.

I was born in the UK and grown in NZ, I have spent my working life in sales and service and managed a vast range of client expectations. I entered the financial services industry in 2007, initially as a Mobile Mortgage Manager helping my clients to achieve their dream of home ownership. It is there that I found my true calling and a very personal commitment to help them to achieve their life goals and stay protected on life's journey.

Having had 32 years in the business I have had an opportunity to develop my skills in the areas that are of most interest to me. Those being Personal and Business Risk along with Group Employee Benefits. I enjoy talking to business owners and working with them on solutions to protect their business profitability and ownership. Over the years we have implemented many share purchase and key person contracts and witnessed the importance of having a well constructed Risk Management Plan.

I'm passionate about helping my clients get their financial house in order and I love my role as a Life Planner / Financial Coach. I help clients assess their full financial picture, set short- and long-term goals and then make a plan for how to get there. I always compare it to travel, as if you want a travel experience and head out into the world without a plan, you will have good or bad experiences based around luck and reactiveness.

Zeke has been working in the employee benefits space for over a decade, starting out in administration and account management roles here in NZ before heading overseas. He spent time with an international brokerage in Sydney before taking a role with MLC, one of Australia's top corporate super scheme providers. Primarily working in an Account Management role, he also spent time managing operational teams and helping to design and test systems to administer group schemes.

I’m a proud Certified Financial Planner based in Auckland but with clients everywhere. I’ve been helping people live their best lives with great financial planning for 20 years. My wife, Jude and I are shareholders in Lifetime and believe strongly in the company's values and purpose. My own retirement is a long way off and my young ones Sophie and Oliver require feeding for a few years to come so I welcome new clients!

I am an authorised financial adviser who works with everyday people like you and me to realise your financial goals and dreams but it’s not about money. It’s about you, your passions in life, your family and your loved ones. Life’s journey is not always as smooth as we want it to be. Unexpected events happen that can stop us at times from living every day to the fullest. Your journey could be buying your first home, planning for their retirement, your next big trip or more time with the family.

I am an Authorised Financial Adviser, and work with families and individuals to make smart money decisions. I believe that everyone needs a trusted person to help guide them on their financial journey.

I am an AFA (Authorised Financial Adviser) who is passionate about helping people to visualize their financial journey, and would encourage everyone to have a personal financial plan - the earlier the better as it is never to early to start thinking about the future! It is easy to aim for goals in life, but not always simple to keep on the path to get there, many rocks can get in the way. As your financial coach I can help you keep focused on this. The foundation for our long term professional relationship is one of trust and confidence ensuring strength and certainty.

Our Team

Neeraj Thakkar


Paraplanner


B.Com, MBA Finance, P.G. Diploma in Applied Informatics

I have worked in the field of accounting, administration and reporting in various industries, including aquaculture, mining, oil and construction across Ghana, Tanzania and India. Currently I am happily working in the finance stream as a support to the mortgage advisers. I'm also taking a new role as a Paraplanner, assisting my advisers in writing risk and investment plans for clients in New Zealand. I am keen to learn, grow and utilize my experience and analytical skills to its best to help my advisers provide greatest of services to our clients. I am honest, adaptable, full of energy, always ready to help people and achieve team goals. I feel finance is a very crucial part of every humans life and should be handled with care. I sense that be it first home, an investment or any kind of insurance, the client should get the maximum benefit in all the dealings he or she makes. That is where our work becomes significant, and I love to be part of this space, helping the advisers achieve the client's financial goals.

Deborah Preston


Adviser Support


MBA

I am Debs and I support one of the top performers and insurance gurus in our company. Working alongside Bourke O'Connor has taught me to always put the customer first and ensure they get the best service and the result that they deserve. Not one to hold back on what I say, I will tell it like it is so that customers are not misled and know that we have their back. Having an extensive background in the finance industry along with a business degree, I have gathered great knowledge and experience, and being a mum of an 11 year old girl means I have to keep my wits about me. I am passionate about the customer having the experience of a lifetime, and one that they will tell all their friends about. Insurance is an industry that requires integrity and at critical times it requires compassion and support. For many years you pay for your insurance and never see a benefit, I want to make sure that our customers feel value for money and when the tough times arise they come out saying "having insurance was all worth it".

Lucie Moloney-Geany


Project Co-ordinator


BA Honours

I joined the ex-Camelot team in 2018 after relocating from London where I studied a Bachelor of Honors degree in History at King’s College London. Along with my studies; I undertook personal research and was among the student publishing team of the King’s College London Student Journal of International Affairs and Human Rights. I am a keen debater and love learning new perspectives. I moved back to New Zealand to be closer to family and plant my roots back home. Apart from my English accent I am a kiwi through and through. I am all about solving problems. There is nothing more exciting then having that Eureka! moment - although I am not solving the theories of physics and maths, I am making my clients and co-workers lives easier, finding ways to simplify things for you and make the journey from A to B as streamlined as possible. This is what makes me tick. When I take off my thinking cap you'll probably find me at a coffee shop sampling local brews. I have an absolute love of coffee and am a champion for small businesses.

Jan Brooks


Adviser Support


Certificate of Business Management

I love to help people, make their lives easier and more functional. Being an Adviser Support Administrator enables me to assist not only my adviser team but of course our clients. My background has seen me in a variety of office management type roles ranging from operations to auditing as well as sole charge positions. This experience has laid the foundation for me to readily recognise where help and understanding are required and to notice when someone/something needs attention. I pride myself on being as helpful as I possibly can be when working with clients to ensure their Lifetime experience goes smoothly, easily and with the utmost confidence. Knowing I have helped someone on the positive road to financial freedom whilst insuring them for life's risks is priceless!! I share a 3 acre farmlet in the Waitakere Ranges, West of Auckland City with my Partner, Daughter and Grandchildren. We are lucky enough to have wonderful green grass for year round grazing of our sheep and cute little lambs born each Spring, much to the delight of the little ones. We have free range chickens, two dogs, two cats and beehives.

Sonya Eastlake


Group and Employee Benefits Support


Sonya has worked in the insurance industry with Garry Mann for 20 years. She came to the industry from a background in PA Corporate work and Events Management , most recently with the Warriors. She lives in Beachlands and travels via ferry into the city which in Auckland is the best way to travel, the view regularly includes dolphins which is so special. Sonya enjoys walking and is training hard at the gym as her daughter is getting married early next year.

Kirsten Redfern


Adviser Support


I am the Adviser Support to several amazing advisers. My supporting expertise are in risk insurance and now investments and KiwiSaver. I have been with Lifetime for 5 years now and I come to you with many years of insurance experience. I am the friendly person who will email you confirmation once I have submitted your insurance, investment or KiwiSaver application to your chosen provider. I may email you for further medical requirements at the underwriters request or just keeping you updated through your application process. I am available for any questions you may have during your Lifetime journey with us. I am friendly but professional and there is never a problem to hard for me to solve. I am passionate about the client experience. My role is to make your experience with Lifetime as easy and seamless as possible. I acknowledge the importance of clear and ongoing communication as I am also a Lifetime client.

Ismail Zahir


Quality & Assurance Operations Lead


Born in the Maldives Islands, Ismail has been living in New Zealand for the last 12 years. He came here for further studies, met his wife and has now made New Zealand his home.

He has been involved in the insurance industry for the last 8 years, and initially gained experience working for one of the largest insurance providers in the country. During the 6 years he worked there, he developed his skills in various aspects of the industry and found a passion for Risk Management. He joined Lifetime Group Limited in 2014 and continues to achieve great success. He is currently our Compliance and Process Manager, an essential role for the company which ensures that all Financial Advisers follow regulations, and place the interests of the client first.

Ismail is currently studying for his National Certificate in Financial Services. In his spare time he enjoys long runs in the west Auckland Waitakere Ranges, plane spotting, traveling, and social media. At least once a year he likes to go home to Maldives, to visit his family and go fishing.

Sue Kelly


Adviser Support


I have worked in the Financial and Insurance Industry for 12 years. I am self motivated, organized, conscientious and efficient with a very dedicated attitude. Outside of work I enjoy spending time with my family. My weekends are usually spent enjoying walks with my dogs, boating or being my sons biggest (and probably oldest) fan at Drifting events around the country. I am very passionate about what I do and strive to offer excellent service to our clients. I really enjoy being able to assist the Advisers with their goals and cherish the many friendships made along the way.

Regional News

There have been a lot of changes here in New Zealand as a result of COVID-19, in particular the Government announcing a Level 4 Alert and placing the country into lockdown.

With the country now in isolation, there is understandably a lot of concern around people’s health and finances.

As an Authorised Financial Adviser, I would like to share some tips on how you can help yourself financially during these times, with some practical financial to-do’s whilst in lock down.