SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you enter details on our website we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our website, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete an enquiry we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org or mailing us at: Lifetime Group PO Box 25130, Christchurch, 8144, New Zealand
SECTION 3 - PRIVACY ACT 2020
Lifetime will collect personal information you provide us concerning you, your company, Partnership, or Trust to provide you with the services you request. As such, you consent to receive electronic messages and information regarding your needs and any services or promotions offered by Lifetime. This authorisation also meets the requirements under the Unsolicited Electronic Messages Act 2007.
Any information you provide us may be held, used and disclosed to enable any business you have or may wish to have, to be processed, serviced, maintained or advised on. We will also disclose information you provide us to assist with insurance contracts where special acceptance conditions are applicable.
This information is held at our offices and on our systems, some of which are cloud-based. Under the Privacy Act 2020, you will have access to, or be able to correct any of the information obtained with your permission at any time. Lifetime may be obliged to disclose information by law, under Court Orders or Statutory Notices. We may also disclose information to industry regulators or independent compliance personnel as part of Lifetime’s requirements to meet the regulatory and industry standards.
SECTION 4 - SILVERSTRIPE
Our website is hosted with SilverStripe Ltd. They provide us with the online platform that allows us to promote our products and services to you.
Your data is stored through SilverStripe’s data storage, databases and the general SilverStripe application. They website your data on a secure server behind a firewall.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email@example.com or by mail at Lifetime Group
[Re: Privacy Compliance Officer]
[PO Box 25130, Christchurch, 8144, New Zealand]