Gift Vouchers Terms & Conditions
1. Issuing of Gift Vouchers
Gift vouchers are valid for 24 months from the date of purchase.
Gift Vouchers are available in denominations of $50 with a $100 minimum.
2. Gift Voucher Redemption & Exclusions
2.1 Redemption
Except for the exclusions listed in paragraph 2.2 (Exclusions) below, once purchased your Lifetime Gift Voucher may be redeemed for advice fees at Lifetime Group Limited (Lifetime).
2.2 Exclusions
The following are the exclusions applicable to the redemption of your Gift Voucher: Gift Vouchers cannot be used to purchase Gift Vouchers or other tender.
3. Using your Gift Voucher
3.1 Making a purchase with your Gift Voucher
Your Gift Voucher may only be used to make purchases at Lifetime.
Gift Vouchers may be used for goods or services of a higher value, on payment of the difference.
Your Gift Voucher may only be used to make purchases up to the initial Gift Voucher value or the remaining Gift Voucher Value. If you wish to make a purchase for an amount that exceeds the Gift Voucher value or the remaining Gift Voucher value, you must pay the excess using another payment method.
No change will be given for any remaining Gift Voucher value. The remaining Gift Voucher value may be used in whole or part against future purchases until the Gift Voucher expires.
Gift Vouchers can only be used in a single transaction; and cannot be exchanged for cash.
Gift Vouchers will be subject to verification at time of presentation.
3.2 No cash advances
Gift Vouchers are not legal tender, account cards, credit or debit cards. You cannot obtain any cash advance with your Gift Voucher, redeem your Gift Voucher for cash or receive any portion of the remaining Gift Voucher value in cash.
3.3 Checking your Gift Voucher balance, expiry date and transaction history
You can request your Gift Voucher balance and expiry date at any time by emailing accounts@lifetime.co.nz.
3.4 Can I exchange my Gift Voucher?
You cannot exchange your Gift Voucher for a different denomination or type of Gift Voucher or for another tender, cash or discount.
4. Expiry, cancellation and re-issue of Gift Vouchers
All Lifetime Gift Vouchers expire after 24 months from the date of issue.
Gift Vouchers cannot be cancelled once they are issued except if voided by Lifetime, if their value is used or if they expire.
We reserve the right to correct the balance of your Gift Voucher if we believe that a clerical or accounting error has occurred.
5. Lost or stolen Gift Vouchers your responsibility
We accept no liability for errors in the physical or digital delivery address provided to us at purchase of a Gift Voucher. We assume no liability for the loss, theft or illegibility of Gift Vouchers. In the event of fraud, an attempt at deception or in the event of the suspicion of other illegal activities in connection with the redemption of Gift Vouchers, we are entitled to close your Account and/or require a different means of payment.
Gift Vouchers will not be replaced when lost, damaged or stolen.
6. Refunding Gift Vouchers
No change or refund will be given on Gift Vouchers. For service(s) paid by both Gift Voucher and credit card that are deemed entitled for a refund, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded to your Gift Voucher as credit.
7. Disputes & Amendments
In the event of any dispute, the decision of Lifetime is final.
Lifetime reserves the right to amend these terms and conditions without prior notice.