Following the extensive destruction that the recent flooding and Cyclone Gabrielle have left in their path, we would like to extend our thoughts and well wishes to those who have been affected.
If you have any questions, need assistance with a claim, or would like to have a chat about your situation; please see below for relief options that our team can assist with and how to get in touch.
Insurances
Home, Car & Contents
If your home, business, or belongings have been displaced by the storms and you would like assistance with any claims – If you would like assistance with claiming on your Home, Car, or Contents insurance, please contact our Claims Manager, Kelly Harvey, for assistance via the link below.
Personal Insurance
Some insurance providers are offering relief by way of premium holidays or suspensions for those who have been affected. This can provide your finances with some relief to help you get back on your feet without having to any upcoming premium payments. This is done on a case-by-case basis, if you would like to discuss your options regarding any life, health, or trauma insurance, please reach out to us for a chat.
Home Loans & Business Support
Personal
Some banks are offering support to their customers by way of one-off payments, loan restructures, or temporary overdrafts.
Business
You may also be eligible for business support if you are a business owner. This includes one-off grant payments, temporary overdrafts, interest-only repayments or loan restructuring.
*Please note that relief options will differ with each bank, so if you would like to enquire about what options are available, please get in touch with your Financial Adviser.
Investments & KiwiSaver
KiwiSaver Serious Financial Hardship Withdrawal
In some circumstances, you may be eligible for a financial hardship withdrawal from your KiwiSaver. If you would like to know more about your options, our Advisers can discuss this with you and help you through the process to make the withdrawal.
Investment Withdrawals/Contributions
If you have other investments you would like to discuss or make a withdrawal from or pause/change your regular contributions at this time, please contact your adviser or our team to arrange this.
Your Financial Plan
If you find that you would like to revisit your financial plan to ensure it suits your lifestyle and safeguards you from any future events, we can provide some options to put these extra measures in place.
Get in Touch

Prefer to give us a call?
If you have any questions, need assistance, or would like to chat about your situation, give us a call on 0800 656 466 - we are always happy to help.